FAQ's  Frequently Asked Questions

Q: Do you have a catalog and can I order over the phone?
A: Sorry no catalog, internet sales only.

Q: Do you offer wholesale pricing, discounts or free samples?
A: Not at this time. We are a small company and due to the labor costs of our coating process we offer the lowest price possible to everyone.

Q: How long will the flowers last?
A: The usable display life depends how much UV rays the flowers are exposed to as well as other weathering conditions.
They can last up to 1 year, normally longer even in direct sunlight. It often depends on what area of the country you live in.
The leaves are not coated but will last as long as the flowers.
Other weathering factors will wear down our coating over time, but slowly. You won't find a longer lasting silk flower.

Q: What countries do you ship to?
A: The USA via US priority mail or First Class mail depending on box size and First Class mail to Canada, UK and Australia.

Q: Do you make custom arrangements?
A: No, not at this time, but some customers order several types of bushes.
Using wire cutters, cut the stems from the bushes and arrange them in styrofoam.

Q: When are sold out items back in stock?
A: We order for most of the year in winter, and are normally sold out by the fall. Some items are discontinued from year to year, so order while you can.

Q: Can you ship to a cemetery?
A: Yes. If you make sure there is someone to accept the package, just put the cemetery address in the shipping instructions when you order.

Q: Do you sell the coating in a spray can? Does Krylon clear spray work?
A: No. The many chemicals we use are not able to be sold in a spray can.
Krylon matte finish clear spray turns red flowers pink and dulls all colors with a dull white finish.
The spray coating is also too thin to add much UV blocking. Fabric or hair spray also does not work.




Testimonials

I just picked up the flowers from the cemetery.  They weathered the winter months beautifully.  They look just as nice as the day I took them to there.  It's comforting for me to know that all throughout the winter especially the holidays that there are wonderful flowers on the graves.  Before I took them out to the cemetery, I showed them to some of my neighbors and friends.  They all commented about how pretty and real-looking they are. They smell just like real flowers!
Carol W. Lynnwood, Washington

Your product is wonderful.  The flowers look very attractive. Our neighbors thought they were real!  Until today here in NJ we have had rain nearly every day for more than a week, and some days have been quite windy.  The flowers are still perfect.  We have them in second story window boxes and they add so much beauty to our house.  We will be sure to order a different set in the spring.
So glad I found you!
Mary Anne C. Voorhees, NJ

The flowers arrived yesterday and I picked them up today from my office. They are beautiful! In case you might like to know, they are going on my son's grave who passed away July 4th after a 15 month heroic battle against pancreatic cancer.Your on-line silk flowers web site has been a blessing and your giving us an extra flower holder, a gift we most appreciate.
God Bless You, Tom
Pam S. Columbia, MD

I have bought a variety of grave flowers from you for several years and I am always pleased with the flowers and the service.
William P. Indianapolis, IN

The flowers we ordered for landscaping outside our rental Condo's must be good, because people keep stealing them!
Here's another order. Paul W. Calabash, NC

We have spent hundreds of dollars in silks every year for our Horse Jumps, which didn't last. So glad we found you.
Susan L. Chardon, OH

The Red Roses we ordered for our parents grave were so nice we decided to get some for our front yard. They are beautiful.
Vicki G. Boca Raton, FL

Thank you so very much, for the prompt order of flowers that you sent. The presentation of my order was amazing right down to our complimentary pens,and the packaging of the flowers. A joy to open the box, in what you can imagine is quite a devastating thing to have to do in ordering flowers for your Mothers grave. I have recommended your company to other people, who like me have had difficulties in finding a product like yours here in Australia. Once again many thanks, and I look forward keeping updated on your web site, and doing business again with you in the future.
Kind Regards, Tracey F. Darwin Australian Capital Territory, Australia










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